Privacy Policy

Frances Livingstone is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data is collected from you, or that you provide, will be processed.

The General Data Protection Regulation ((EU) 2016/679) (GDPR), effective on 25 May 2018, gives data subjects (living individuals in respect of whom personal data is processed) enhanced rights and protections in relation to their personal data.

Frances Livingstone is the Data Controller (as that term is defined in data protection legislation).

Frances Livingstone has committed to this site being as “cookie-free” as possible. Therefore, there will never be tracking cookies placed on this site, nor any form of site analytics used to see how  and how often you use this website. The only cookies will be those which are built into the functionality of  woocommerce, which apparently cannot be turned off.  These cookies only follow your usage of the order pages whilst you are on the site, apparently so that if you pause during the placing of an order, you will not need to put your personal details in again when you return.

Your personal information, such as delivery address, will need to be shared with certain selected third parties including:

Any printer who is engaged by Frances Livingstone to deliver prints directly to you and so need to process personal data on our behalf to fulfill  any contract we have with you or them. In particular, we use third party companies to process your personal data in order:to provide this business with a management system, administration and accountancy services

Your personal information to third parties will also be disclosed in the following circumstances:

If  a duty exists to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any legal agreement held with you; or to protect rights or property, or the safety of others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your personal data, wherever possible, will be processed within the European Economic Area. In some circumstances this may not be possible. In circumstances where it is necessary to transfer your personal data outside the European Economic Area, it will only be transferred to third parties where due diligence on such third parties to ensure they will protect your personal data using similar standards and safeguards has been carried out.

Unfortunately, the transmission of information via the internet is not always secure. Although doing the best possible to protect your personal data, there cannot be a guarantee that the security of your data transmitted to this website, so any transmission is at your own risk.

If you request it,  any personal data that we process will be deleted from this system once we have completed the purpose for which we were processing the personal data.

We may need to retain your personal data where this is necessary to comply with our legal or regulatory obligations, or to protect the vital interest or the vital interests of another person.

Any possible appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed are in place. In addition,  access to your personal data is limited to those employees, agents, contractors and any other third parties who have a business need to know. They will only process your personal data on instructions following your placement of an order and they are subject to a duty of confidentiality.

Procedures to deal with any suspected personal data breach are in place and you will be notified of any breach where we are legally required to do so.

Your rights : Under data protection laws you have the following fundamental rights:

The right to access the personal data  held about you

The right to have your personal data corrected if there are errors or inaccuracies in it, or your personal data is incomplete.

The right to restrict and/or object to the processing carried out in relation to your personal data.

The right to have the personal data held about you provided to you in a useable format.

The right to complain to a supervisory authority (in the UK this is the Information Commissioner’s Office) about how and/or why your data is being processed.

The right to no longer consent to your personal data being processed.

You can ask for details of any personal data held here about you. You do not have to pay a fee to access your personal data unless it seems that your access request is unfounded, repetitive or excessive. In this case you may be charged a reasonable fee to access your personal data or your request may be denied, in which case, you will be informed  You will be required to provide appropriate evidence of your identity before your request is responded to..

This website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, these websites have their own privacy policies and so no responsibility or liability will be taken for their policies. Please therefore check these policies before you submit any personal data to these websites.

If you think that any of the data held here about you is incorrect or inaccurate, please contact via this email address

Any changes made to this privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy although there will always be an alert on a main page as well.

Questions, comments and requests regarding this privacy policy are welcomed.



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